Love Thy Customer

Love Thy Customer
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133
By:"Rick Brinkman","Rick Kirschner"
"Business & Economics"
Published on 2005-09-09 by McGraw-Hill Companies

" You've got to shoot for nothing less than customer delight, every time. "Love Thy Customer" "lets you count the ways" to communicate to your customers that you want to help them fulfill their needs, and make them feel cared for.

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Through the bestselling Dealing with People You Can't Stand, millions of at-their-wits-end readers have trusted Brinkman and Kirschner to provide productive and motivating solutions to effectively working with the full range of their managers', peers', and staff member's difficult behaviors. Since the publication of that book, Brinkman and Kirschner have been in high-demand as companies around the world have invited them to train their employees on how to prevent personnel problems from hurting the bottom line. Now, in an age where being \

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