Dealing With Difficult People
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By:"Dr. Rick Brinkman","Dr. Rick Kirschner"
"Business & Economics"
Published on 2006-04-07 by McGraw Hill Professional
Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine ...
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Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine \
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